H.R. Officer

Job Title: Human Resources Officer (HR Officer)

Department: Human Resources Department

Line Manager: HR Manager

Work Location: Syria - Aleppo

Contract Type: Full-Time

About Amal Organization For Relief& Development

Amal is a non-profit Syrian non-governmental organization established and registered in Turkey on 6/6/2014, to provide life-saving aid and services to the most vulnerable people, strengthening their resilience, advocating for their basic rights, and also contributing to providing recovery and revitalization programs for societies that war turned

Job Summary

The HR Officer is responsible for managing and executing day-to-day personnel and recruitment operations within the organization, ensuring full compliance with internal policies and applicable labor laws. The role holder contributes to talent acquisition, maintains employee data efficiently with strict confidentiality, and supports the implementation of safeguarding and dignity-at-work policies within the humanitarian context.

Key Responsibilities

Personnel & Record Management

• Establish and maintain up-to-date, structured, and secure physical and digital personnel files for all personnel categories (full-time staff, contractors, volunteers, and daily workers).

• Track and manage monthly attendance, leave requests, and absences, ensuring thorough verification before submission to the Finance/Payroll department.

• Verify that all required onboarding documentation, credentials, and reference check forms are completed by new hires prior to contract signing.

Recruitment & Selection

• Organize and facilitate interview panels and technical assessments, managing all candidate communications professionally.

• Conduct background and reference checks for selected candidates.

Onboarding & Capacity Building

• Coordinate induction and onboarding programs for new hires to facilitate smooth integration and promote understanding of organizational policies.

• Collaborate with the Protection/Safeguarding team to ensure all new staff sign the Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) policies.

Employee Relations & Reporting

• Provide daily HR support to staff members, responding to queries regarding policies, leave entitlements, and benefits.

• Submit regular (weekly/monthly) operational reports to the HR Manager covering recruitment progress, staffing movements, and operational challenges.

• Maintain strict confidentiality regarding all personal, financial, and administrative data belonging to the organization and its employees.

• Perform any other job-related duties assigned by the Line Manager within the scope of work.

Qualifications & Experience

Academic Background:

• Bachelor’s degree in Business Administration, Human Resources, Social Sciences, or a related field.

Work Experience:

• 2 to 4 years of progressive experience in Human Resources (experience within local or international NGOs is strongly preferred).

Skills & Competencies

• Technical Knowledge: Strong understanding of HR principles, labor regulations, and operational practices relevant to the humanitarian sector.

• Data Management & Confidentiality: High capacity to handle sensitive information with discretion and manage secure archiving systems.

• Technical Proficiency: Advanced skills in Microsoft Office Suite (Word, Excel, Outlook).

• Languages: Fluency in Arabic and English (advanced written and spoken proficiency).

• Adaptability: Ability to perform under pressure within fast-paced emergency response environments.

EQUAL OPPORTUNITIES AND NON-DISCRIMINATION:

Amal is dedicated to promoting equal opportunities in our recruitment practices so maintaining equal opportunities and nondiscrimination is a foundational principle:

Discrimination based on race, color, religion, gender, age, disability, social status, origin, pregnancy, genetic characteristics, or any other grounds is strictly prohibited across all aspects of employment, organizational practices, work arrangements, salary, dismissal, and service provision.

Preference among employees or candidates for employment may be granted based on objective criteria and qualifications essential for the job, and such preferences do not constitute discrimination.

In instances where specific provisions apply to contracting concerning gender, qualifications, working conditions, or contract type (daily, weekly, seasonal), rights and responsibilities remain equitable

PROTECTION FROM HARASSMENT AND SEXUAL EXPLOITATION:

Amal Organization is dedicated to fostering a secure and respectful environment for employees and those they interact with in the course of their work. The recruitment, retention, and promotion of staff are inherently tied to maintaining high ethical standards and a commendable reputation. Amal Organization unequivocally prohibits and will not tolerate (zero tolerate) any form of discrimination, abuse, harassment (whether sexual or otherwise), based on race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. Employees and associated personnel must strictly refrain from engaging in any discriminatory, harassing, or abusive behavior, whether physical, sexual, verbal, or otherwise, both within and outside the Amal organization.

CHILD SAFEGUARDING:

Amal Organization recognizes that ensuring a secure environment for children begins with the recruitment of qualified employees equipped with the necessary competencies and skills to perform their duties effectively, safely, and reliably. This commitment is geared towards safeguarding children from all forms of exploitation, labor, or potential harm.

In our dedication to children's safety, our selection process incorporates comprehensive background checks, underscoring our unwavering commitment to preventing abuse and ensuring the well-being of children.

SAFEGUARDING EMPLOYEE RELATIONS:

In line with our commitment to fostering a secure and respectful work environment, the post holder is required to adhere to Amal's anti-harassment policy. This policy underscores our dedication to safeguarding the well-being of our staff by promoting a workplace culture characterized by mutual respect and professionalism. The role holder plays a vital part in this commitment, ensuring a supportive atmosphere and actively contributing to the safeguarding of their colleagues through the promotion of positive employee relations.