Human Resources Advisor - HQ

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.

Job Summary

We are looking for a Human Resources Advisor (HRA) experienced in the humanitarian sector to support a portfolio of Country Offices in West Africa, Latin America, the Middle East, and Southeast Asia.

This role offers the opportunity to combine strategic HR thinking with real operational impact, influence HR practice across diverse contexts, build the capacity of colleagues, and contribute to a stronger, more consistent global HR function.

Based in The Hague, Netherlands, you will be a trusted HR partner to Country Office leadership and HR teams, providing strategic and technical HR advice, strengthening local HR capacity and helping ensure consistent, compliant and effective HR practices. This is an advisory role, combining HR expertise, coaching, problem-solving and collaboration. During exceptional and time-bound situations such as start-ups, emergencies or crises, the HRA also provides hands-on operational support and carries out HR activities. The role requires frequent travel to Country Offices.

Main Responsibilities

• Advise and support Country Offices in workforce and organizational planning, including workforce requirements, succession and capacity needs.

• Strengthening HR capacity by coaching managers and HR focal points in applying INSO’s HR policies, procedures and practices.

• Champion compliance, helping Country Offices navigate local labour legislation, INSO policies and donor and audit requirements.

• Monitor data quality in HR systems, and report on trends and identify risks to facilitate decision-making.

• Identify workforce, organizational and people-related risks, trends and opportunities and contribute to global HR projects, policies and organizational improvements.

• Support safeguarding, employee relations and duty of care, working closely with specialist colleagues.

• Visit Country Offices to provide targeted advice, oversight and capacity building.

Requirements

• 5+ years of progressive HR experience in an INGO or humanitarian environment, including experience supporting a country office.

• 3+ years of advisory expertise supporting the employment lifecycle, including workforce planning, recruitment, performance management, employee relations, and organizational change.

• Demonstrated experience partnering with managers on workforce, organizational and people-related challenges, translating needs into practical HR solutions..

• Sound knowledge of labour laws, HR compliance and risk management with experience working with donor/audit requirements.

• Ability to analyze HR and workforce data, identify trends and risks, and translate insights into practical recommendations for management

• Experience in reporting using HR systems.

• Confidence and credibility to coach and advise constructively managers and HR colleagues across cultures and at different levels of seniority.

• Fluency in English. Good working knowledge of at least another language such as French, Spanish or Arabic, required.

• Willingness to travel to Country Offices.

Nice to Have

• Master's in HR, Business Administration, or related field.

• Experience working in West Africa, Latin America or Southeast Asia

• CIPD/SHRM or equivalent professional certification.

• Experience in duty of care and psychosocial support frameworks.

• Familiarity with INSO’s vision, mission and values.

Personal Competencies

• Initiative – Takes proactive action, anticipates needs, and identifies practical solutions.

• Strategic – Connects strategic thinking with strong operational understanding to support effective decision-making.

• Resilience – Remains effective under pressure, manages competing priorities, and maintains performance in demanding situations.

• Communication – Builds strong relationships and communicates clearly and effectively across multicultural environments.

• Integrity – Demonstrates accountability and commitment to INSO values, safeguarding, confidentiality, and ethical conduct.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers. We ensure rigorous compliance with our Code of Conduct and Safeguarding Policy throughout the recruitment process. INSO is a member of the Misconduct Disclosure Scheme, and the selected candidate will be required to undergo the relevant misconduct disclosure checks as part of the final hiring steps.

Terms & Conditions

Fixed-term (renewable) contract based in The Hague, Netherlands, EUR 5,610 per month plus 8% vacation pay (vakantiegeld), 2.5 days annual leave per month. INSO provides Basic Premium ONVZ health insurance for staff members and their dependents. The right to live and work in the Netherlands is required for this position. Be aware that INSO’s employment terms do not include transport and pension benefits.